Support hours Monday to Friday 8AM-6PM EST:

Mug Care

Although our mugs are dishwasher and microwave safe we recommend hand washing to preserve color.

Terms of Service

Shipping: Items usually ship between 3-5 business days from date of order. A tracking number will be emailed to you when your order ships. For customized orders add an additional 2-3 days from the date your digital proof is approved.

Damage: If the item arrives damaged, we need you to send us digital photographs of the damaged item including packaging within 5 business days from delivery before we can offer a full reimbursement or replacement. You can email the pictures to

Cancellations: If you need to cancel, contact us within 12 hours of placing your order.

For customized orders:  We will email you a digital proof for your approval. If you need to change your customized text please contact us by responding to our email within 6 hours of placing your order. Once the digital proof is approved we cannot go back and change your text.

Note: The Lazy Explorer is family-friendly and we reserve the right to refuse to print abusive, defamatory, ethnically or racially offensive, harassing, harmful, hateful, obscene, offensive, sexually explicit, threatening or vulgar language on any of our customizable products.

© All pictures copyright by the Lazy Explorer